Last updated: March 10, 2026
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for you to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
Application refers to Capalation, the software program provided by the Company.
Company (referred to as either "the Company", "We", "Us", or "Our" in this Privacy Policy) refers to Capalation.
Cookies are small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses.
Country refers to: British Columbia, Canada.
Device means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual. We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.
Service refers to the Application or the Website or both.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Capalation, accessible from https://www.capalation.com/.
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
Usage Data is collected automatically when using the Service. It may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the Service through a mobile device, we may collect certain information automatically, including the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, and other diagnostic data.
While using our Application, in order to provide features of our Service, we may collect, with your prior permission:
We use this information to provide and improve the Service. The information may be uploaded to the Company's servers and/or a Service Provider's server, or it may be stored on your device. You can enable or disable access to this information at any time through your device settings.
We use Cookies and similar tracking technologies to track activity on our Service and store certain information. Technologies we use may include:
Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company to count users who have visited those pages or opened an email and for other related website statistics.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your device when you go offline, while Session Cookies are deleted as soon as you close your web browser. Where required by law, we use non-essential cookies only with your consent. You can withdraw consent at any time through your browser or device settings.
We use both Session and Persistent Cookies for the following purposes:
Necessary / Essential Cookies — Session Cookies administered by Us. These Cookies are essential to provide you with services available through the Website and to authenticate users and prevent fraudulent use of user accounts.
Cookies Policy / Notice Acceptance Cookies — Persistent Cookies administered by Us. These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies — Persistent Cookies administered by Us. These Cookies allow us to remember choices you make when you use the Website, such as your login details or language preference, to provide a more personal experience.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage your Account and provide access to different functionalities of the Service available to registered users.
To contact you by email or push notifications regarding updates or communications related to the Service, including security updates.
To manage your requests to us.
For business transfers in connection with any merger, acquisition, or sale of Company assets.
For other purposes such as data analysis, identifying usage trends, and evaluating and improving our Service and your experience.
We may share your Personal Data in the following situations:
With Service Providers to monitor and analyze the use of our Service.
For business transfers in connection with any merger, sale of Company assets, financing, or acquisition.
With other users in public areas of the Service, where information you share may be viewed by all users.
With your consent for any other purpose.
The Company will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, and to comply with legal obligations, resolve disputes, and enforce our agreements.
We apply different retention periods to different categories of Personal Data:
Account Information — retained for the duration of your account relationship plus up to 24 months after account closure.
Customer Support Data — support tickets and correspondence retained up to 24 months from ticket closure.
Usage Data — website analytics, application usage statistics, and server logs retained up to 24 months from the date of collection.
We may retain Personal Data beyond these periods where required by law, to establish or defend legal claims, at your explicit request, or due to technical backup limitations. When retention periods expire, we securely delete or anonymize Personal Data. Anonymized data may be retained indefinitely for research and analytics purposes.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that information may be transferred to and maintained on computers located outside of your province, country, or other governmental jurisdiction where data protection laws may differ.
Where required by applicable law, we will ensure that international transfers of your Personal Data are subject to appropriate safeguards. The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
You have the right to delete or request that we assist in deleting the Personal Data we have collected about you. You may delete certain information from within the Service, or update and manage your personal information by signing in to your Account and visiting the account settings section.
You may also contact us to request access to, correction of, or deletion of any Personal Data you have provided. Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your Personal Data, we cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this document.
We will let you know via email and/or a prominent notice on our Service prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, you can contact us at: